Wednesday, January 18, 2006

BT

BT are useless. Under instructions from BT I got a migration code from Easynet as I wanted to migrate my account to BT. I phoned up BT several times trying to give them the migration code and they kept saying someone would phone me back. In the end I was given a number for my "Account manager" who would, of course, phone me back. After a week I phoned this number only to find out it did not work. Now the Migration code has expired and I have ordered another. I am inclined not to use BT because of the terrible service. This is what happens when companies make so much money they can't be bothered to service their customers any more.

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